Product Includes

Dimension:
33 in. Platinum Grill: 33 in. W x 25.2 in. D x 25.4 in. H
36 in. Platinum Grill: 36 in. W x 25.2 in. D x 25.4 in. H
40 in. Platinum Grill: 40 in. W x 25.2 in. D x 25.4 in. H
Includes:
  • 1 x Platinum Grill - 33 in. or 36 in. or 40 in.

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About Your Product

The NewAge Platinum Grill offers up to 850 square inches of cooking space with high-end features that let you cook with confidence and precision. Crafted from premium 304 stainless steel, each member of our Platinum Grill Series has a full-length handle with a sturdy, dual layered hood that locks in heat from the 3 high-performance burners. Seal in juices with the searing heat of a powerful infrared sear burner. Slow cook to perfection with the precision control of a wide, powerful rotisserie burner and easy-to-read temperature gauge. And there’s plenty of room to toast buns on the elevated warming rack. Flame thrower direct-pilot ignition gets things fired up quickly, while LED accent control knobs and heat-protected interior lights take the guesswork out of night-time grilling. Four heavy-duty wheels (two lockable) let you move your grill away from an entertaining area, keeping everyone comfortable, or get it up close to the action for convenient access to your tasty creations. And of course, the mobility of a cart lets you store your grill out of sight. The built-in pulse ignitor for NewAge Dual Side Burner ensures quick and effortless start-up, every time, while precision-control knobs make it easy to accurately adjust your heat settings Protect your burners when not in use and gain additional prep space with the fold-down flush-mount lid. Take your outdoor cooking experience to a whole new level with the NewAge Platinum Grill.

Disclaimer: Propane-powered Grill is compatible with a 20lb propane tank only. Tank not included and must be purchased separately.
If you want to connect the grill to a fixed fuel piping system (Bulk Propane system) and have any questions about the installation, please contact NewAge Products. You can reach our Customer Support Team at 1-877-306-8930 or email us at support@newageproducts.com.

*BTU output, burner dimensions and selected features vary by grill size.

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FAQs

Frequently Asked Questions

Where can the Platinum Grills be installed?

Platinum Grills can be installed on Outdoor Classic & Signature Cabinets Series and NewAge Appliance Carts. The Platinum Grill can also be installed on custom-built cabinets, instructions for which are provided in the Installation Guide supplied with the appliance.

What material is the Platinum Grill made of?

The Platinum Grill is made of Stainless Steel-304 which is rust resistant and great material for Outdoor use.

Is the Platinum Grill easy to maintain?

The Platinum Grill is made of durable and high-quality materials such as Stainless Steel 304, which makes it very easy to clean and maintain. Please refer to the Maintenance and Cleaning section of the Installation Guide for more information.

Does the Platinum Grill require a professional contractor for installation?

The Platinum Grill should be installed by a Licensed Gas Fitter, especially for the Natural Gas Version. Gas appliances can become hazardous if they are not installed properly. Before each cooking session users are required to ensure there is no gas leakage and the appliance is functioning soundly.

Are all the installation manuals included with the Platinum Grill?

The Platinum Grill has a printed installation manual included in the packaging. Alternatively, you can access the installation manual on the NewAge Products website: https://newageproducts.com/support-hub/

What is the warranty on the Platinum Grill?

When installed, operated, and maintained according to the instructions, NewAge provides a limited warranty for the product. Please read through the NewAge Warranty policy. In case of any additional questions or queries contact our Customer Service team at 1.877.306.8930.

Rotisserie lights and goes out immediately upon release of the control knob, what could be the cause?

Continue holding the safety valve button in a depressed position until the burner remains lit when released. Please refer to the Troubleshooting section of the Installation Guide for more information.

The Burner goes out when set to low, what should be done?

Check gas supply. Check if the main shut-off valve is open. Check if the supply hose is pinched. Please refer to the Troubleshooting section of the Installation Guide for more information.

The burners burn with a yellow flame, accompanied by the smell of gas, what should be done?

If the burner produces yellow flames, the oxygen flow may be restricted because of spider webs or other debris. Please refer to the Troubleshooting section of the Installation Guide for more information.

The Infrared burner flashbacks during operation, what could be the cause?

The ceramic tiles may be overloaded with grease drippings and build-up that causes the Burner Ports to be clogged. Please refer to the Troubleshooting section of the Installation Guide for more information.

Is the Infrared burner supplied with all Grills?

Infrared Burner only comes with 36 in. & 40 in. Platinum Grill.

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Contact Details

Customer Service Hours:
Mon - Fri: 9:00am - 7:00pm EST

Sales & Design Service Hours:
Monday - Friday: 9AM - 8PM EST
Saturday & Sunday: 9:30AM - 7PM EST

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For details on our Return Policy and Shipping FAQ, visit:

Contact Details

Customer Service Hours:
Mon - Fri: 9:00am - 7:00pm EST

Sales & Design Service Hours:
Monday - Friday: 9AM - 8PM EST
Saturday & Sunday: 9:30AM - 7PM EST

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