Product Includes

Dimension:
33 in. Platinum Grill: 33 in. W x 23 in. D x 25.5 in. H
Includes:
  • 1 x Platinum Grill - 33 in.

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About Your Product

The NewAge Products Platinum Grill offers up to 850 square inches of cooking space and comes with premium features so you can cook with power and precision. Built from 304 brushed stainless steel with a dual-layered grill hood and full-length handle. The sturdy lid provides a comfortable weight to help lock in heat from the 3 high-performance 16,000 BTU H-burners. The 15,000 BTU infrared sear burner offers blazing heat for sealing in juices and forming the perfect crust on your steaks. Ceramic briquette trays help retain uniform heat across the grill, while the easy-to-read temperature gauge provides accurate readouts, so your food is cooked to perfection. The 15,000 BTU* infrared rear-rotisserie burner provides perfect heat for slow cooked, delicious results, and an elevated warming rack provides plenty of space for toasting buns. The NewAge Platinum Grill includes a direct-pilot flame ignitor making it quick and easy to light your burners, while the LED accent control knobs and heat-protected interior task lights take the guesswork out of night grilling.

*Output varies by size

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Customer Service Hours:
Mon - Fri: 8:00 am - 9:00 pm EST
Sat: 9:00 am - 5:30 pm EST

Sales & Design Service Hours:
Mon - Fri: 8:00 am - 9:00 pm EST
Sat: 9:00 am - 5:30 pm EST

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Shipping & Returns

At NewAge Products, we know you are excited to receive your most recent purchase from us as soon as possible. Due to additional health and safety measures we are taking to protect our customers and employees during the COVID-19 pandemic, as well as a large volume of online orders, some customers may experience shipping delays of up to 2 weeks. We appreciate your patience during this time. 

With all our products, no matter what size or weight, we offer Free Shipping on Orders Over $999.99. If for some reason you are unable to process your order directly on site we recommend giving our customer service a call at 1-877-306-8930 or through email at support@newageproducts.com. We do have some restrictions for delivery into remote or rural areas, we apologize in advance for any inconvenience this may cause. Please contact us for further details.

Once we have processed your order, you should receive an email from NewAge Products with a tracking number and delivery acceptance instructions. Please note our deliveries are curbside only. Deliveries are made from Monday to Friday between 8:00 am - 5:00 pm.

NewAge Products Returns

If you are not completely satisfied with your NewAge Products purchase, please contact our Support Team at 1-877-306-8930 or support@newageproducts.com. All returns are subject to approval by NewAge Products and may be denied if the product has been opened or used and is not in the original condition that it was received. You will be subject to a 15% restocking fee on all items returned. No returns after 120 days of receiving your order will be accepted. We will not accept returns of individual components purchased as part of a set or bundle

Products being returned must be properly packaged for pickup, and securely placed on a pallet where possible. Refunds will be issued based on the original method of payment.

 

 

Contact Details

Customer Service Hours:
Mon - Fri: 8:00 am - 9:00 pm EST
Sat: 9:00 am - 5:30 pm EST

Sales & Design Service Hours:
Mon - Fri: 8:00 am - 9:00 pm EST
Sat: 9:00 am - 5:30 pm EST

Warranty

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