COVID-19 Health & Safety Update

 

COVID-19 Health & Safety Update  

To the front-line healthcare workers, volunteers, and others who are tirelessly and selflessly working to contain this virus, we thank you. 

At NewAge Products, we believe in upholding our responsibility to prioritize the health and well-being of our customers and employees. NewAge lives by a core value of “Respect for All”.  This value guides us as we face the challenge of responding to the COVID-19 pandemic 

During this difficult time please know that NewAge is vigilantly monitoring the situation and have implemented precautions to prioritize and ensure the safety and well-being of our customers and employees. 

Product Transportation  

The health and safety of our customers and team members is of utmost importance. While ensuring there are limited disruptions to our service levels, we have increased the supply of disinfectants and frequency of cleaning all equipment, trailers, and packages, as well as added sanitation stations at warehouses and driver check points. NewAge and its carriers are adopting best recommended health safety practices in delivering your product in the utmost safest manner possible  

Product Delivery 

Unfortunately, during this time there may be delays in delivering your order, and on-site delivery times may change more frequently. Please be sure to check the site regularly for the most accurate information or contact our Customer Service team for more information on your order. We are continuing to do our best to ensure your experience with NewAge is safe and enjoyable! 

Product Installation 

Our installation services remain available for purchase; however, we will be delaying the service of new installations by at least 6 weeks to ensure the safety of our customers and installers. Any currently scheduled home services will remain unaffected however, should you wish to postpone the installation of your product during this time please contact our customer service team who will arrange to accommodate your requestWe are taking extreme caution to ensure all installers are clear of illness and safe to enter your home! For any questions or concerns regarding your installation please contact our Customer Service team.  

NewAge Products Customer Service team can be reached by email at support@newageproducts.com or by phone at 1-877-306-8930 option 1.

The NewAge Products Team